NeedMyTranscript Joins Parchment!

Automate every step of your transcript request process at no cost to the high school or school district.


Start collecting fees today. Join the 1000s of high schools that are collecting $20 for every graduation verification they process!
No Cost to the District.

Once you activate NeedMyTranscript on your site, we will send you $20 for every graduation verification submitted through NeedMyTranscript and 100% of the document fees you charge for Former Student Requests.

Trusted by Thousands of High Schools and School Districts

Choose from 2 Different Options:

Online Request Portal

We provide you with a customized branded online transcript request and graduation verification form that automates payments, signed FERPA releases and notifications AND give you access to a full featured order processing dashboard that helps you manage and automate your processing workflow. We then send you payments for 100% of the document fees we collect on your behalf.

  • Custom Branding for your Request Landing Page
  • Online FERPA release form and Signature
  • Online Secure Payments
  • Current Student Requests Option
  • Former Student Request Option
  • 3rd Party Request Option
  • Monthly Activity Reporting
  • ID Verification
  • Automated Email Notifications and Status Updates
Online Request Portal + Fulfillment

We provide you with a customized branded online transcript request and graduation verification form, and We fulfill all your transcript request and graduation verifications for you!
You have full visibility to view and monitor our activity via the order processing dashboard, but you don’t have to worry about printing, embossing, mailing, faxing, mailing records. Our fulfillment and transcript experts take care of every fulfillment step for you. including ID Verifications, e-Transcripts, Watermarking, Encrypting and Delivery Transcripts as well as processing all your graduation verifications online. The best part is we still send you the fees that we collected on your behalf minus a small fulfillment fee per order. Our fulfillment service is available for Current Student Requests, Former Student Requests and 3rd Party Requests.

  • Custom Branding for your Request Landing Page
  • Online FERPA release form and Signature
  • Online Secure Payments
  • Current Student Requests Option
  • Former Student Request Option
  • 3rd Party Request Option
  • Monthly Activity Reporting
  • ID Verification
  • Automated Email Notifications and Status Updates
  • Unlimited Users
  • Unlimited Support
  • Fulfillment of Transcripts (US Mail, e-Transcript, FAX)
  • Fulfillment of Graduation Verifications

Frequently Asked Questions

We charge a $3 flat online convenience fee to the former student requester and $12 to the 3rd party requester. So for example, if you charge $5 for transcripts, we add a $3 convenience fee and the former student pays $8. The former students will gladly pay a little extra for the convenience of submitting their requests on their smartphone and receiving updates as their order get processed.

The national average is $5 but we have seen districts charge as much as $30. Anything between $5-$10 is very common and fair. It's your call.

We recommend a minimum charge of $15 per verification. The verification agencies appreciate the faster service they receive when they can place orders online and are willing to pay for it.

We will provide you with a URL to school branded records request landing page. Simply add a Transcript Request / Verification link on your website and hyperlink it to the URL we provided you. Sign in to your order dashboard and start processing. That’s it. We will provide you with training and unlimited phone or email support to make sure you are successful.

No. We do not require contracts. If your administration requires an agreement, we have a standard Memorandum of Understanding (MOU) format that outlines our services. You can cancel the service anytime at no cost.

Data entered on the form is encrypted with an SSL certificate. Data is also encrypted at rest. We do NOT store payment data on our servers. We use a third party payment processor (PayPal merchant services).

Yes. You have the option of processing your own requests.

Yes. This is becoming a popular option. You can assign fulfillment to our fulfillment centers that process requests 6 days per week. There are a few details we need to pin down before getting started so we assign you a project manager to get the logistics set up.

There are several options based on your current records inventory. Best we have a call to define the details but here is a quick outline of your options:

  1. Bulk load your records into our secure document archive.
  2. Use our “virtual print” option to securely submit individual records to our fulfillment center for processing. EG. Print straight from PowerSchool to our fulfillment center.
  3. Use our secure up-loader to upload individual records to our fulfillment center.
  4. Have your paper records picked up and managed in a secure Student Records Warehouse and processing center.

Contact us

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About our Service

This is a secure online service that is being made available to you by, a Charlotte, NC based company that specializes in secure document management for the Education marketplace. Our online service automates the process of requesting student records and authorizing the High School or District to release those records to agencies, educational institutions, employers or persons that you specify.

Our primary goal is to make the process of requesting a student record easy, secure and protective of student's privacy rights. We have received and serviced requests from all 50 states, covering more than 18,000 individual high schools. Fast, Secure, Private. Let yours be the next one!

You are not required to use this service. If you prefer to contact the high school or district directly to request your transcript, please do not complete our online form.

For more information about Student Privacy, click here: FERPA

For more information about our privacy policy, click here: Privacy Policy

Please read our Terms of Service and Refund Policy before placing your order: Terms of Service

How It Works

You order an aspect of your student record online, sign an online release authorizing your high school to release your records to your designated recipients, and pay document handling and shipping fees online. We do the rest!

We will submit the request to the transcript center that has your record, handle all shipping fees and handling procedures required to ensure your student record is delivered in an expedited manner.

Read our Terms of Service

Terms of Service and Refund Policy

  • 1. You are using this service on a voluntary basis. The service is designed to expedite the process of requesting and authorizing your high school or district to release an aspect of your student record (transcript, immunization record, grad verification) to a designated person, institution or agency. If you prefer to work directly with the high school or district to request your transcript, please do not use this service to submit a request.
  • 2. If you use this service, you will receive an email confirming your order. You can reply to the confirmation or contact us with questions anytime at to follow up on your request. Requests for follow up and order tracking can be made 7 business days after you have submitted your request by emailing us at
  • 3. We do not use your personal information for any reason other than those required to fulfill your request. Please see our Privacy Policy for details.
  • 4. We are responsible for submitting your signed request to the high school or district within 24 hours receipt of your online order. Unless otherwise specified, we use the Unites States Postal Service (USPS) for all mailings. Typically, the delivery time for Standard mail is 2-4 business days. We are not responsible for any delays experienced by the USPS.
  • 5. We are responsible for submitting your signed request and applicable documents fees to the correct transcript processing location (high school or district). We are not responsible for any delays in fulfilling your order once the high school or district has received your signed request and payment from us. Typically, a high school or district will fulfill transcript requests within 5-20 business days of receipt. The high school or district may experience unusual delays in fulfilling your order for the following reasons.
    • a) Planned and Unplanned School Closures
    • b) Seasonal High Volume
    • c) Limited Office Hours
    • d) Limited Staffing
    • e) Lost, Damaged or Misplaced Records
  • 6. We are responsible for submitting a request that complies with the High School or District generally accepted practices and fees for accepting requests for student records. If the school refuses to accept your signed request for any reason not specified in section 5 (a) – 5 (g) below, we will refund you the full amount of your fees minus a $3.00 cancellation processing fee. Refunds do not apply if any of the following conditions exist with your request:
    • a) The school or district is not able to locate your student record.
    • b) The school or district no longer has copies of your student record.
    • c) You provided false, invalid or inaccurate information on your request form.
    • d) You did not respond to school or district requests for additional information about your request.
    • e) You are not able to meet the identity verification requirements of the school or district.
    • f) You have outstanding obligations to the school that block you from receiving services.
    • g) You did not attend the high school that you selected on our website.

Refund Policy


Customer Satisfaction is our top priority. If you have any questions, concerns or would like to request a refund please contact us at

Please note there is a $1 cancellation processing fee for all refunds.

Also, we do not refund any school documents fees that have already been submitted to the High School or School District.

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the website. As you request your transcript, we are required to collect the following personal information:

  • Name
  • Address
  • Email address
  • Phone number
  • Date of Birth
  • Depending out the requirements of specific high school records offices, we may be required to collect the last 4 digits of your SSN
  • Depending out the requirements of specific high school records offices, we may be required to collect a copy of your state issued ID

On some pages, you can submit information about other institutions. For example, if you request a transcript and want it sent directly to the institution, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Institution Name
  • Address

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order or to the extent you authorize us to share it based on your “Opt In” election to do so.

We use return email addresses to answer the email we receive and to send you the link to your completed form. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive information from our advertisers. Information you submit on our website will not be used for this purpose unless you select “Yes” to the option to share information with Universities, Colleges and Other Education Institutions. You may also select “Yes” to the question, “Would you like for your High School or District to use your information to update the Alumni Database? If you select “yes”, to either of the Opt In options, the following information may be shared:

  • Name
  • Address
  • Email
  • DOB
  • Educational Institutions

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women opted to receive information, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. These steps include a secure socket layer (SSL) that is utilized for all communication between the customer browser and the hosted application, having customers pay via PayPal so that credit card information is not accepted or stored on this site, and IP Limiting. These measures are designed to protect such personal information from an unauthorized person when you are using this Site. Unfortunately data, including e-mail and electronic communications, submitted over the Internet is subject to the risk of being accessed by unauthorized third parties. No security system is fail-safe and we unfortunately cannot guarantee the information you provide will never be obtained by unauthorized persons. By using this website, you acknowledge and accept this risk. There are some steps you can take that may help protect your own personal information. For example: (a) do not share your ID or password with anyone; (b) change your password regularly; (c) remember to sign off once you have submitted an application for a service online, or completed a secure online session; and (d) only provide your access ID when your browser indicates an encrypted connection, such as Secure Socket Layer (SSL), directly to the Site or to another site you have investigated and fully trust.

As between you and NeedMyTranscript, any information or material submitted to NeedMyTranscript in connection with this Site is provided on a non-confidential and non-proprietary basis. By submitting information and material through this Site, you authorize NeedMyTranscript the right to use that information

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1888-446-6586 or send us an email at