The fast, secure and easy way to request
and send your student records!
This is a secure online service that is being made available to you by NeedMyTranscript.com, a Charlotte, NC based company that specializes in secure document management for the Education marketplace. Our online service automates the process of requesting student records and authorizing the High School or District to release those records to agencies, educational institutions, employers or persons that you specify.
Our primary goal is to make the process of requesting a student record easy, secure and protective of student's privacy rights. We have received and serviced requests from all 50 states, covering more than 18,000 individual high schools. Fast, Secure, Private. Let yours be the next one!
You are not required to use this service. If you prefer to contact the high school or district directly to request your transcript, please do not complete our online form.
For more information about Student Privacy, click here: FERPA
For more information about our privacy policy, click here: Privacy Policy
Please read our Terms of Service and Refund Policy before placing your order: Terms of Service
The security of our customers’ data is of paramount importance to NeedMyTranscript. That is why when NeedMyTranscript recently became aware of a specific vulnerability in the security of some of our files, we fixed that vulnerability within hours, ordered a security scan by our host provider to confirm that no malware was installed, and hired an experienced cybersecurity firm to investigate and assist with security. We have also performed follow-up fixes to enhance the security of your data. Fortunately, to date no malware has been found. We also do not believe that any customer information was accessed by someone intending to commit identity theft, although our investigation continues. We look forward to implementing appropriate recommendations from the cybersecurity firm and continuing to provide efficient service to our customers.
Please be assured that, as part of our ongoing efforts to protect our customers’ information, NeedMyTranscript does not store customer high school transcripts, credit card numbers or full social security numbers on our website. We also use a third party payment system so your credit card information is not processed, stored nor viewable on our site. Although we don’t believe that you are at risk of harm as a result of this vulnerability, we still recommend that all of our customers use good judgment in not responding to emails or other inquiries by those posing as a financial institution or other entities seeking your personal information. If you have any reason to believe your information on our site has been improperly accessed and used by a third party, please contact us via email at privacy@needmytranscript.com as soon as possible.
We apologize for any inconvenience this may cause and hope this information is useful to you. We thank you for your business.
If you are a "Requester" and have questions, or need assistance, please email us at: support@needmytranscript.com
Please remember you are not required to use this service. If you prefer to contact the high school or district directly to request your transcript, please do not complete our online form.
For more information about Student Privacy, click here: FERPA
For more information about our privacy policy, click here: Privacy Policy
Please read our Terms of Service and Refund Policy before placing your order: Terms of Service
If you are a records administrator from an educational institution, and would like to learn more about our services, please email us at: solutions@needmytranscript.com.
We will send you a link to a live demonstration of our Student Records Request Tracking System and Dashboard.
You order an aspect of your student record online, sign an online release authorizing your high school to release your records to your designated recipients, and pay document handling and shipping fees online. We do the rest!
We will submit the request to the transcript center that has your record, handle all shipping fees and handling procedures required to ensure your student record is delivered in an expedited manner.
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the NeedMyTranscript.com website. As you request your transcript, we are required to collect the following personal information:
On some pages, you can submit information about other institutions. For example, if you request a transcript and want it sent directly to the institution, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order or to the extent you authorize us to share it based on your “Opt In” election to do so.
We use return email addresses to answer the email we receive and to send you the link to your completed form. Such addresses are not used for any other purpose and are not shared with outside parties.
Information you submit on our website will not be used for this purpose unless you select “Yes” to the option to share information with Universities, Colleges and Other Education Institutions. You may also select “Yes” to the question, “Would you like for your High School or District to use your information to update the Alumni Database? If you select “yes”, to either of the Opt In options, the following information may be shared:
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. These steps include a secure socket layer (SSL) that is utilized for all communication between the customer browser and the hosted application, having customers pay via PayPal so that credit card information is not accepted or stored on this site, and IP Limiting. These measures are designed to protect such personal information from an unauthorized person when you are using this Site. Unfortunately data, including e-mail and electronic communications, submitted over the Internet is subject to the risk of being accessed by unauthorized third parties. No security system is fail-safe and we unfortunately cannot guarantee the information you provide will never be obtained by unauthorized persons. By using this website, you acknowledge and accept this risk. There are some steps you can take that may help protect your own personal information. For example: (a) do not share your ID or password with anyone; (b) change your password regularly; (c) remember to sign off once you have submitted an application for a service online, or completed a secure online session; and (d) only provide your access ID when your browser indicates an encrypted connection, such as Secure Socket Layer (SSL), directly to the Site or to another site you have investigated and fully trust.
As between you and NeedMyTranscript, any information or material submitted to NeedMyTranscript in connection with this Site is provided on a non-confidential and non-proprietary basis. By submitting information and material through this Site, you authorize NeedMyTranscript the right to use that information
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 1888-446-6586 or send us an email at support@needmytranscript.com
Customer Satisfaction is our top priority. If you have any questions, concerns or would like to request a refund please contact us at support@needmytranscript.com.
Please note there is a $3.00 cancellation processing fee for all refunds. Refunds can only be issued within 90 days of the original charge.
Also, we do not refund any school documents fees that have already been submitted to the High School or School District.
NeedMyTranscript does not handle GEDs. If you need to request your GED please click on the link below and you will be redirected to the GED Testing Services website. Please contact them directly for any questions or concerns.